RTO Practice Policies


Office Policies

Insurance And Orthodontics


Dental insurance is different from medical insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental and orthodontic benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage.

Not all insurance plans cover orthodontic treatment, but many do. The patient payment portion covered for orthodontic treatment varies depending on the coverage provided by your employer as well as the specifics of your orthodontic treatment needs.

Please bring your insurance card to your first appointment or consultation so that we can assist you in determining whether or not your insurance plan will help to cover the costs of your treatment.


"I'm always impressed with how well the staff interacts with their biggest clientele -- the middle schoolers. The staff is great. They teach about how to care for the teeth and braces. They welcome the patients with warmth. And they always come out and speak to the parents."

-Cara

Insurance And Financing FAQs



Cancellation Policy


Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.